Privacy Policy

Grass Roots Yoga + Pilates

Effective date: JANUARY 1ST, 2026

Grass Roots Yoga + Pilates (“we”, “us”, “our”) is committed to protecting your privacy and ensuring your personal information is handled responsibly and in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information.

1. Personal Information We Collect

We may collect personal information including, but not limited to:

  • Name

  • Email address

  • Phone number

  • Date of birth

  • Health or wellness information (where voluntarily provided and relevant to your practice)

  • Payment and billing details

  • Booking and attendance history

  • Marketing preferences

  • Website usage data (via cookies and analytics tools)

We collect this information when you:

  • Complete a contact or lead generation form

  • Book classes or workshops

  • Purchase memberships, passes, or products

  • Subscribe to our mailing list

  • Interact with our website or social media

  • Communicate with us directly

2. How We Use Your Information

We use your personal information to:

  • Provide yoga, pilates, breathwork, and meditation services

  • Manage bookings, memberships, and payments

  • Communicate with you about classes, programs, events, programs, offers and studio updates

  • Send marketing communications (where you have opted in)

  • Improve our services, offerings, and website experience

  • Meet legal, regulatory, and insurance obligations

You may opt out of marketing communications at any time by using the unsubscribe link or contacting us directly.

3. Health Information

Any health or wellness information you provide is collected only with your consent and is used solely to ensure your safety and wellbeing during classes and services. This information is treated as sensitive and handled with strict confidentiality.

4. Disclosure of Personal Information

We may disclose your personal information to trusted third parties, including:

  • Booking and payment platforms (e.g. Mindbody, payment processors)

  • Email marketing platforms (Flodesk)

  • Website hosting and analytics providers

  • Professional advisors (legal, accounting, insurance)

  • Government or regulatory bodies where required by law

We do not sell or rent your personal information.

Some third-party providers may store data overseas. Where this occurs, we take reasonable steps to ensure your information is protected.

5. Cookies & Website Analytics

Our website may use cookies and tracking technologies to:

  • Improve site functionality

  • Understand website traffic and user behaviour

  • Support marketing and advertising efforts

You can adjust your browser settings to refuse cookies if you prefer.

6. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure, including secure systems and trusted service providers.

7. Access & Correction

You may request access to, or correction of, the personal information we hold about you by contacting us using the details below.

8. Retention of Information

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on our website.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Grass Roots Yoga + Pilates
Website: www.grassrootsyoga.com
Email: admin@grassrootsyoga.com